The Owner
Owner & Founder of Grace & Vision OptometristAbout Lucy
Lucy loves spending time with her clients and always makes sure every customer has a great experience at Grace and vision optometrist. She is especially passionate about pursuing excellence in eyecare and eyewear.
Lucy’s history
I have always enjoyed helping people and I love reading. So running an optometry practice for me is like discovering a new story book in every customer that walks through our door. I love finding out each person’s unique story and walking through life’s journey with each one. I think of Optometry as a people business where you can share life’s joys, rather than just a sterile medical workplace.
I started my business in 2002 without the full understanding of what it takes to run a business. I humbly admit that to this day, I am still learning, and still find running a small business grinding and tough, yet rewarding beyond measure. I liken work to playing in team sports. It can be fun, you can be as creative as you want, and I thoroughly enjoy working with my team. There is always something I can learn and admire from each member.
My interests
I love spending time with my love ones. My husband, my parents, my in laws, and my two boys are the gift from God to me.
I enjoy reading whenever I get the chance. I also enjoy connecting to nature with outdoor activities, and travelling to experience different cultures. Whenever I return to Australia, I am truly grateful and full of appreciation for our country.
Philanthropy
I am honoured to be able to contribute to different charities that I strongly believe in, made possible by Grace and Vision Optometrist. It puts a smile on my face and fills my heart with joy when I receive reports about how the donations have made a difference in people’s lives to reduce their suffering. Just knowing that someone’s quality of life will be improved when I work hard, motivates me to look beyond all the hardships and sacrifices of running a business..
Special acknowledgements
- John Mountford for allowing Lucy to sit in with him once a week for 1 year to learn about all types of patients and mentoring her on contact lenses and Orthokeratology. John selflessly dedicated his time to help patients that others could not, and inspired Lucy to never stop learning. John is a big role model for Lucy, and she would not be the optometrist she is today without his influence
- Don Noack for teaching Lucy so much about Orthokeratology, and for entrusting all his patients to her before retiring (including Lucy’s husband!)
- Stan Isaac (practicing optometrist in Singapore) for allowing Lucy to sit in with his many Orthokeratology patients
All these people selflessly gave their time and imparted their knowledge and wisdom. What they gave was priceless and Lucy will be forever grateful. Their contributions to her role as an optometrist have inspired her to pass on what she can to future generations of optometrists.
Appreciation
I give my heartfelt thanks to my parents, who migrated to Australia from Taiwan to give me better opportunities in life. They ran a small hardware business in Taiwan for 30 years , and became my first business coaches. I learned how to take care of people, how to run an ethical business, how to communicate, how to pay attention to detail, and to never compromise on quality. They taught me how to focus on a long term business, rather than short term gain. And from my mother, I learned how to problem solve and stay optimistic, determined, to never give up, and never lost my positive and can-do spirit.
My heartfelt appreciation also goes to my husband who has supported me since 2005 to allow me to take care of my customers and staff. Thank you for working with me as team at home to look after our children, and helping me balance my work and home life. It would have been impossible to build Grace and Vision Optometrist without him.
Finally I thank God. Without Him and His Grace, Grace and Vision Optometrist would never exist.